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Report a Problem

We Want Your Help

In an effort to improve and maintain community infrastructure, we ask our residents to inform us of issues observed within the District.

Collin County MUD 1’s primary function is to provide the construction of water, sanitary sewer, and stormwater drainage infrastructure as well as road improvements within its boundaries.

However, not all issues within the District are the responsibility of the MUD. Please review the list below to assist with whom to contact. Residents can also view the Ownership Map (located on the District Map page) for additional information.


Contact Light Farms HOA for issues related to the following:

  • The BarnYard

  • Fitness Center

  • Swimming Pools

  • Tennis Courts

  • Basketball Courts

(Including the Playground, Pavilion, Campsites, Dog Park, Dog Launch, Beach, Boathouse)

  • Bocce Ball Courts

  • Pickleball Courts

  • Sand Volleyball Court


Contact the City of Celina  for issues related to the following services:​​

  • Delivery of Water and Sanitary Sewer Collection

  • Collection of Solid Waste and Recycling

  • Emergency Services, such as Police, EMS and Fire Department

For all other problems

Your District has implemented a reporting system where residents can report problems observed in the area. You can access the Smartertrack portal and create a new ticket by clicking the button below. ​

What Are We Requesting?

We're asking residents to report MUD-specific issues in the District. The faster an issue is reported, the faster it can be investigated and addressed.

Have you noticed an issue with the infrastructure in our community? Have you seen any structural issues, such as a street light out, drainage issues on the sidewalks or roads? Do you have questions about current construction projects or landscaping items? If it was a yes to any of those questions then please create a ticket by clicking the button below. 

If you are reporting more than one type of problem, please submit a separate form for each.

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